"My 87 year old father has just had his..."

About: Orsett Hospital

What could be improved

My 87 year old father has just had his cataract operation cancelled for the second time in a fortnight. Each time he gets himself psyched up to go in for the operation and then he gets a phone call the day before from the hospital to tell him that it has been cancelled.

Perhaps the hospital administrators could think about what sort of stress they are causing to elderly patients by treating them this way.

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Responses

Response from Orsett Hospital

The ophthalmology service at Orsett Hospital is actually run by Southend Hospitals NHS Trust. We suggest you contact their PAL service on 01702 385333 or email pals@southend.nhs.uk so that they can address your concerns.

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