"Disabled parking Fine"

About: Queen Alexandra Hospital

(as the patient),

I am a regular patient to Queen Alexandra Super Hospital Portsmouth. I’ve never had a problem parking until my daughter took me there earlier this month, I am disabled and there are disabled bays with a clear sign "blue badge holders only” which you display blue badge and away you go into appointment, but this occasion when returning to car we had received a parking fine of £85, because we didn’t pay and display a parking ticket which would’ve cost £1.20 for duration of time spent in car park, we went over to the parking attendant and asked why parking regulations have changed so much, and where was the ticket machine and notices explaining this .

To our amazement we were shown the signs which in my opinion are not clear and are up high, so how a disabled or able bodied person is suppose to read it as the font is tiny is beyond me. The ticket machine was situated so far away and up an embankment in between bike sheds so we couldn’t see it. I did appeal as I find this unfair. I believe that people would comply to the new parking rules, if notification was correct, and clear for all to see and a ticket machine that is accessible and noticeable to all. I even took pictures as evidence. But the Parking enforcement agency would have none of it.

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