"I visited the Childrens Emergency..."

About: Watford General Hospital

What I liked

I visited the Childrens Emergency Department with my nine month old son. The attitude and treatment by the Junior Doctor was terrible. There is absolutely nothing I liked about the department and if in future I have cause to take my son to an A&E Department, I will certainly consider taking him to a hospital slightly further away in the hope of receiving better treatment.

We were sent away without any treatment and had to attend a different hospital the following day to resolve the problem.

A complaint of incompetence and negligence is being made to the NHS Trust.

What could be improved

Staff attitudes

Some form of treatment administered

Rudeness

Provides incorrect information

Careless comments

No consideration for feelings of parents

Story from NHS Choices

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