"As a patient treated in Brockham Ward in..."

What I liked

As a patient treated in Brockham Ward in August this year I can only say that I was treated with kindness and dignity by all staff I encountered during my 4 day stay. The ward was immaculately clean and my questions and concerns were treated with respect and understanding. Decisions about my care were clearly explained to me and every effort was made to keep me comfortable and pain free. I live locally and have often had to pick up my local paper to read yet another article where ESH is being criticised for something and just feel that people are very quick to comment when they thing something is wrong but that it should be the same speed you let an establishment know when they are getting it right and it terms of my experience in Brockham Ward, Theatre etc ESH you are doing an excellent job. Thank you.