"Unable to get appointments at my GP"

About: Sefton PCT

(as the patient),

Trying to make an appointment with my doctors surgery is very difficult. Procedure is: phone surgery at 8.30am, however can't get answer, engaged, continue calling until phone answered, by this time no appointments left, next available is for over two weeks time.

I feel this is unacceptable and would like to see an improvement. This is an on going problem and not isolated incident.

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Response from Diane Blair, Manager, Sefton LINk

Sefton Local Involvement Network (Sefton LINk) is a voluntary network of local people, groups and organisations who work to independently monitor and improve health and adult social care services in Sefton. Your views have been added to the Sefton LINk database to ensure that local people's views are heard by those providing the services. If you would like further information on Sefton LINk please contact us on 0151 920 0726 or sls@seftoncvs.org.uk Alternatively find out more via the LINk website; www.seftoncvs.org.uk or find Sefton LINk on Facebook or Twitter.

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