"My 4yr old grandson was requested to..."

About: Barnet Hospital

What could be improved

My 4yr old grandson was requested to attend day surgery unit at 7 am,after waiting over 3 hours my daughter was informed he was on the afternoon list for his operation.

Do you think this an efficient way of dealing with a 4yr old?

I think it is disgusting & certainly needs looking in to.

Story from NHS Choices

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Response from Barnet Hospital

Thank you for your feedback. We would like to apologise that there was a problem when your grandson attended the hospital. If your daughter would like to contact our PALS service, they would be happy to look into this further. She can contact them by telephoning 0208 216 4924 or emailing barnetpals@bcf.nhs.uk.

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