I'm not happy with the referral system for both myself and my wife. My wife was referred for an endoscopy - got an appointment through, but it was made with a consultant not the endoscopy department, so has to go through the whole process again. I thought that was badly organised as we have to go back to our GP again. In my opinion this was not well thought through.
For me - I'm 74. I have varicose veins - the doctor referred me but they put it off. I got referred again, but they cancelled it because they thought I wanted the treatment for cosmetic reasons. I am concerned that they could knock back my GP's referral like this.
Is the NHS trying to cut costs here? I can't understand why they would think a 74 year old man would want cosmetic treatment. After years of suffering, I want them to be treated and not left so long. When you call, it would be good if they had your patient records in front of them so they know your background. I'm not at all happy with this system. I've lost months through mistakes with referrals - it's painful.
"Is the NHS trying to cut costs here?"
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ Royal Devon University Healthcare NHS Foundation Trust Royal Devon University Healthcare NHS Foundation Trust Exeter EX2 5DW
Posted by energy795 (as ),
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