"The hospital was lovely and spotlessly..."

What I liked

The hospital was lovely and spotlessly clean. All of the reception staff were very helpful and nothing seemed too much trouble for them.

What could be improved

The parkig was quite an issue. The waiting time was for the initial "emergency" appointment was almost a month, and was then told that I would need further physio.. in the same hospital. The waiting list for this was more than 3 mnths, I was advised that I could be referred to an alternative hospital with a shorter waiting list, to which I agreed. However they forgot to send my referral, so a month down the line Im still waiting for them to write to the "quicker" hospital. Considering the initial appointment was classed as an emergency, it will probably be more than 5 months untill I start my treatment... and even longer therefore, before I am able to return to work.

Story from NHS Choices

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