"I was admitted as an emergency admission..."

About: Lymington New Forest Hospital

What I liked

I was admitted as an emergency admission and was very impressed at the speed with which we were seen and the treatment I received at a time of stress for my wife and myself.In the week I was in the hospital the staff were excellent and other hospitals could learn from your high levels of cleanliness.Many thanks to all the staff who helped in my treatment and recovery.

What could be improved

Nothing springs to mind except cutlery (spoons) not clean on a couple of days.

Story from NHS Choices

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Response from Lymington New Forest Hospital

Thank you for taking the time to provide us with your feedback. I am glad that your emergency visit to Lymington New Forest Hospital proved to be a positive experience and will ensure that your kind comments are passed on to the relevant staff.

I will also pass on your feedback regarding some of the cutlery not being clean to our catering staff so that this does not happen in the future.

Ben Prior

Patient Experience Officer

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