"Staff were fairly friendly although they..."

About: Leeds General Infirmary

What I liked

Staff were fairly friendly although they must find it a struggle working in such unpleasant conditions

What could be improved

It felt like we were in a makeshift department that had been cobbled together. Not a nice atmosphere for children . Needed badly up dating.

Story from NHS Choices

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Responses

Response from Involvement Facilitator, NHS Leeds

Thank you for taking the time to feedback (via the NHS Choices website) your recent experience at the Leeds General Infirmary.

I was pleased to learn you found the staff friendly but sorry to learn that you found the environment in need of up-dating. If you inform us which Ward/area of the Leeds General Infirmary you were treated in, we can feedback your comments.

We will pass on your comments to the Patient Relations Manager at the Leeds Teaching Hospitals NHS Trust.

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