"The support staff are excellent"

About: Moorfield Primary Care Centre

(as the patient),

I was treated at Moorfield Primary Care Centre in July.

The support staff are excellent. I was given a cancellation on my first phone call. I received a phone call to ensure that I was attending the appointment. I received a letter confirming the appointment on the morning I was due to attend.

Excellent service, perhaps they could share that quality with other departments of the NHS.

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Response from PALS IN BOX, Patient Advice & Liaison Service, NHS Kirklees

Thankyou for taking the time to write about your experiences at Moorfield Primary Care Centre. It is helpful to hear from patients about what went well and also the areas where we could do better and I will pass on your comments to the team.

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