What I liked
nothing
What could be improved
having set off to attend my appointment, sadly my wheelchair broke down, by the time, i had got help, and transported back home, there was no longer enough time to get to the hospital for my appointment,
so i phoned the fracture clinic, and informed them that due to wheelchair breakdown, i would not be able to attend, and that i would need a new appointment for today (a week later), i was informed that a letter would be sent out with new appointment, (could not give new one over the phone??),
imagine my surprise when today i got a letter stating that i did not attend or let them know!!!!!
Anything else?
make sure that when someone lets you know they can not attend an appointment that it is noted, and not ignored like i have been!!!
"nothing"
About: Furness General Hospital Furness General Hospital Barrow-in-Furness LA14 4LF
Posted via nhs.uk
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