I was treated in the RLI A & E and Medical assessment Unit, and the experience is not one I would like to repeat.
The staff noted that I was complaining of a broken finger, but did not actually look or treat it for nearly 24 hours. When I subsequently complained about my treatment they lied about events and discussed my notes with a third party without my permission.
Although the hospital have now given a written apology for their actions, it does not change the fact that the attitude of the staff was appalling and that the experience was frightening and painful.
"I was treated in the RLI A & ..."
About: Royal Lancaster Infirmary Royal Lancaster Infirmary Lancaster LA1 4RP
Posted via nhs.uk
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