"For my first visit to RLI it was ..."

What I liked

For my first visit to RLI it was like a breath of fresh air compared to other outpatient departments I have been to, from the moment I stepped through the front door I was treated with friendly respect by everyone and was seen on time.

Everything was explained with care , the staff taking blood samples were friendly and efficient the whole thing left me feeling confidant

What could be improved

The only problem I found is your parking

Story from NHS Choices

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