"I visitited A&E Tuesday ..."

About: North Manchester General Hospital

What could be improved

I visitited A&E Tuesday evening with a a painful foot after a fall. i had x ray and was informed by the Doctor that my foot was broken. looking at the xray the doctor informed me it was broken and that i would need to have a plaster fitted.The nurse who applied the plaster informed me after enquiring about the length it would take to repair and was informed approx 6 weeks.As you can imagine in this present work climate i informed my works because of cover and to keep them up to date. i was asked to visit the plaster clinic on the thursday morning which i did and the cosultant ordered new x-ray. I was informed by the consultant that there was no broken bones and was discharged. i now feel confused and although my foot still hurts this has cast doubt on the expertise of the casualty dept.I have now spoilt a perfect work record by having time off when there was clearly no need to have. Although i am happy that i have not got a broken bone ?i am upset that i have informed my works on a wrong diagnosis and would like a letter of apology from the dept to show my employer that i was not embelishing the outcome for time off work.

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Response from North Manchester General Hospital

Thank you for taking the time to share your comments with us. We are sorry to hear about your experience at North Manchester General Hospital, which I understand has been upsetting for you and has caused problems with your employer.

We will ensure that your comments are passed onto the Accident and Emergency department. However, if you would like to discuss your issues further please contact the PALS service on 0161 720 2707 who will be able to investigate this matter for you.