"as a nervous patient i was admitted ..."

About: Royal Derby Hospital

What I liked

as a nervous patient i was admitted to ward 310 on 07/07/10, from arriving on the ward i found the staff to be friendly, helpful and profesional.... everything was explained to me in great detail


the nurses, students, doctors,, cleaning staff, caterting staff were all great . nothing was to much trouble fro any of them.

what a great team.

What could be improved

we had an issue in the bay i was in with a guy being admitted to our bay at about 3am.

he said he was in pain and was on pain releave.

however he spent the next 2 hours on his mobile phone ringing people and we had to ask a nurse to speak to him about this

could paitents be given a list of basic ward rules or should signs be put in each bay saying that mobile phones/ laptops should not be used between 11pm to 8am.

Anything else?

what a great team you have working on ward 310

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Response from Royal Derby Hospital

Thank you for your comments; we are pleased to hear that your recent experience at the Royal Derby Hospital was positive. We value your feedback and appreciate you taking the time to pass on your suggestions.

J. Roberts, Communications.

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