"I was very well cared for, my ..."

What I liked

I was very well cared for, my comments were listended to and respected. I had as much, or as little help as I wanted. When calling for attendance someone was there within minutes. The ward was clean and all of the staff from catering assistants to the top were absolutely brilliant. I was terrified of going into hospital as my last encounter was over 30 years ago and that was as a day patient. I should not have worried. Everyone was absolutely brilliant.

What could be improved

The food. It is truly awful. Breakfast was ok well you can't really go wrong with toast and cereal. but hot meals were unappetising, dried up and to be honest I couldn't face the meal when it arrived. The compote was like baby food, the jacket potatoes dry and not warm enough and the baked beans dry. Tried the chicken salad, the breast of chicken was rock solid. I existed on toast and biscuits (which my husband brought in for me). The tuna was ok in the sandwich but was very bland. As for the soup - was made from powder and lumps of the stuff could be found floating around. What is wrong with home made soup? a) its more nutritous b) no additiives and c) tastes wonderful. I couldn't wait to get home to a bowl of chicken soup and nutritional food.