"Today I took my wife to this hospital ..."
About: Pilgrim Hospital Pilgrim Hospital Boston PE21 9QS
What I liked
Today I took my wife to this hospital for a small operation. The logistics of doing this was far reaching and took a lot of organising, involving several people including some other family members. She was there well on time, in fact very early. There were 6 patients on the waiting list for ops, she was number 4 on the list. All the other 5 were dealt with, before my wife was even asked to get changed. But she had received a visit on the ward from the anethatist and the surgeon. Then she was told the list had taken too long and she would not have her op today! After being there for over 4 hours! Sorry to all the people who helped us today, by giving me a day off work, by helping us look after our children, by being supportive and helpful. Maybe the surgeon who decided he hadn't got time to do his job should be the one apologising or even paying for our petrol, loss of earnings, let alone the stress of worrying ... etc.
What could be improved
The operation should NOT have been cancelled once my wife was there!
Disgusting practice, bad management, where is your commitment to your patients? Look at the NHS best practice