"I feel very let down by the midwife ..."

About: Stepping Hill Hospital

What could be improved

I feel very let down by the midwife team at stepping hill, they have been less than supportive and this in turn has ruined my pregnancy experience. I have rang on a few occassions with concerns and been met with an attitude which made me feel i was inconveniencing the midwifes and wasting their time. I have received substandard care simply because i have chosen to have my baby out of area, i have had to fight to get on antenatal classes been left without a physio therapist in pain. All because i have had my baby out of area and no one wants to assume responsibility for my care. I can only hope my care during labour is of a higher standard as i feel it is too late to change my antenatal care now, but something i wish i had done earlier.

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Responses

Response from Stepping Hill Hospital

Thank you for taking the time to get in touch. I am sorry to learn that your pregnancy experiece has not been as positive or supportive as you had hoped and that you have anxieties about your future care and the delivery of your baby. I have shown your comments to Valerie Clare, Clinical Midwife Manager, and she would be delighted if you could contact her to discuss the issues you raise further and so that everything possible could be done to ensure that you receive all the care and treatment you need. Unfortunately Valerie is unable to contact you directly as we do not have any contact details for you.

If you wish to discuss the matters you raise further please contact Valerie Clare on 0161 419 5510 or email valerie.clare@stockport.nhs.uk

Regards

Annette Donegani

Head of Patient Experience & Involvement

Stockport NHS Foundation Trust

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