"I had an awful experience while ..."
About: Leicester General Hospital Leicester General Hospital Leicester LE5 4PW
What I liked
I had an awful experience while being treated as an emergency case. I felt that I was an inconvenience to the staff because I was not a planned admission. Would not recommend being treated in this department to anyone. It too 36 hours for me to be seen by a registrar because I didn't present with standard symptoms. I was consented for surgery but not for all the possible options. I was left in recovery for almost 4 hours because the staff were too busy (but yet able to collect other patients)!
I wasn't given any post surgery advice or proper pain management.
What could be improved
It would really help if the staff remembered that patients are people.