"It was a comfortable waiting area."

About: St Albans City Hospital

What I liked

It was a comfortable waiting area.

What could be improved

Less appointments for the clinic

Anything else?

My appointment at the eye clinic was at 15.00 on 17/06/10, I arrived ten mins early which was rather stupid as the normal waiting time on average is one and a half hours but this time it was surpased as I did not get to see the doctor until 16.58. This is totaly unacceptable I for one turn up for appointments on time & I accept that a half hour wait would be more than enough time to wait. But it is getting ridiculous their are to many patients for the amount of doctors. I was told this while I was waiting & getting impatiant. Somthing has to be done about this clinic it is the only one of three that I attend that I am kept waiting for so long.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››