"the care i recieveid during a ..."

About: John Radcliffe Hospital

What I liked

the care i recieveid during a miscarriage was lovely by all nurses, drs and ultrasound technicians

What could be improved

i went to my doctors as i had very irregular periods up untill may 09 and then they stopped all together and we were trying for a baby.... i was told i would be referred to the fertility clinic and that i had to have some tests to send with the referral (these were the only tests done) after waiting untill sept 09 for my appointment i got there to be told i had unexplained infertility which i found extremely unhelpful and was then refused treatment as my bmi was to high after getting very upset as i felt like i was back to square one and this time there was noone to help me they agreed to refer me to a dietician and get me back for a second opinion well the appointment for the 2nd opinion came through for feb 10 unfortunately my grandad died and it was the day of the funeral so i had to change it the next appointment was july 10! we are now in june and i have reciieved a letter saying they have changed my appointment and its now jan11!!!!!! and still no dietician appointment!!!! i feel like noones helping me I'm losing the weight and they just keep messing me about!!!!

Anything else?

when u attend your appointment you arer there all day as they never seem to run on time even if u book the first appointment they still seem to be a min of an hour behind!

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Responses

Response from John Radcliffe Hospital

We are very sorry that you are unhappy with your experience of the John Radcliffe Hospital. Your comments will be passed on to the department concerned.

If you would like to discuss any of these issues in person with us, please do contact our Patient Advice and Liaison Service (PALS). You can call them Monday to Friday 9.00am - 4.00pm on 01865 221473 / 740868 or email PALSJR@orh.nhs.uk

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