"The staff in A&E were ..."

About: Royal Stoke University Hospital

What I liked

The staff in A&E were efficient, friendly, communicative and worked well together.

Anything else?

I noted that I was only involved in decisions about my care some of the time. This is not a failing on the part of the staff but more that I was incapable of participating. I never felt that I was being ignored or that I was having things done which I was unhappy with or unsure of. My husband was informed of what was happening at all times.

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