"That my problem was sorted out ..."

What I liked

That my problem was sorted out straightaway

What could be improved

Less waiting time

Anything else?

I was in great discomfort from a tooth which needed to be extracted and was unable to get an appointment with a local dentist in less than 2 weeks. I turned up at the dental hospital the following morning at 8.30am and was on my way home by noon (less the tooth). The service by all staff was either courteous or friendly (none of the 'frosty receptionists' mentioned in previous comments on the website).

OK, so I had to wait for 3 appointments (first primary care then Xray then anaethestic) which took just over 3 hours in all BUT it was sorted there and then and it was FREE. The local dentist had quoted £70 for the same thing........so all you whingers out there PUT THINGS IN PERSPECTIVE BEFORE YOU MOAN!When you compare what you would have paid for the treatment, surely you must accept that you can't just walk in and out at the specific time you want.

Story from NHS Choices

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Response from Birmingham Dental Hospital

Thank you for your feedback and we are pleased to read that you are satisfied with the care and treatment you received.

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