"Excellent Optometrist"

About: Western Eye Hospital

What I liked

Excellent Optometrist

What could be improved

Staff - please answer your phone! Impossible to make a check up appointment. I keep getting put through to someone else and then get a flatline. I have been calling for two weeks and need a check up appointment urgently. As a victim of an unprovoked attack, I do not wish to go through even more stress.

Story from NHS Choices

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Response from Western Eye Hospital

We are pleased that you were happy with the care you received from the optometrist and apologise that you had difficulty with our phone system.

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