"I visited the Physio team with ..."

About: Newquay Hospital

What I liked

I visited the Physio team with a bad back. They were superb. Took time to understand my condition and were clear in their advice. I probably went back 5-6 times until I made full recovery. The fact this is a 'self-refer' service (you just turn up) is quite remarkable. Many thanks to my specialist and all who make this possible.

What could be improved

I can't think of anything.

Anything else?

Perhaps it would be good to publicise the Physio service more widely? I've mentioned its drop-in nature to friends and they've been amazed and delighted at the idea. So many people go through life with terrible back pain!

Story from NHS Choices

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Responses

Response from Newquay Hospital

Thank you for your feedback. We want to make sure that our teams know when they have made a positive difference, so we will pass your appreciation on to those who were involved in your experience of care.

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