"I liked that some of the nurses ..."

About: Good Hope Hospital

What I liked

I liked that some of the nurses had respect and you could tell what they were doing.

Anything else?

The wait for prescriptions needs to be improved and how much the doctors and nurses tell you i was left for 6 hours wothout any information.

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Responses

Response from Good Hope Hospital

Thank you for your feedback. Clearly being left six hours without any information and experiencing a delay with your prescription is not acceptable and this is something we would like to pick up with the teams concerned. To help us do this, please can we ask that you contact our PALS team on 0121 424 2000 with the date and ward/s you were treated on. Any information you choose to give us will be treated in the strictest confidence.

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