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Clean, friendly, hard working ...

Story from nhs.uk

"Clean, friendly, hard working ..."

About: Samuel Johnson Community Hospital

What I liked

Clean, friendly, hard working and informative.

What could be improved

The referral system for scans. I have had to chase appointments, referrals and scans (which went missing) at every step of the way. There must be an improvement in this system as people are being left in pain.

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Responses

Response from Samuel Johnson Community Hospital 14 years ago
Samuel Johnson Community Hospital

Submitted on 21/04/2010 at 14:51
Published on nhs.uk on 25/07/2010 at 20:38

Thank you for your comments. Our aim is to provide high quality services for all our patients and we are disappointed that despite liking the hospital and its staff, your experience did not met the standards we set.

South Staffordshire PCT Provider Services is committed to listening to patients and improving their experience and would welcome the opportunity to look into the issues you have raised and provide you with a full response.

If you would like to contact us to discuss your comments and concerns raised on this website you will find more information about how to make comments, compliments and complaints on our website at www.southstaffordshirepct.nhs.uk

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