"Friendly and reassuring atmosphere. ..."

About: The Cheshire & Merseyside NHS Treatment Centre

What I liked

Friendly and reassuring atmosphere. Staff very attentive and pleasant. Nothing seemed too much trouble. Food good and plenty of coffee/tea on offer. Relaxed. As positive an experience of hospitalization as could be hoped for.

What could be improved

A long time - 2 hours - between being woken and arrival of breakfast: didn't seem to be a reason for being woken so early. This isn't a complaint - just an observation.

Anything else?

Follow-up care excellent: I rang the ward twice with questions after my discharge and received very helpful answers.

Whole process from first consultation onwards very smooth and satisfactory.

Story from NHS Choices

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