I am writing to say what a professional and positive experience I had when underwent a minor procedure in day surgery on 24th April. From my initial reception through to discharge, a total of only about 5/6 hours, everyone I met was friendly and approachable. I was a little apprehensive but very reassured by the support of all the staff. The nursing team were excellent, I felt in very good hands with the anaesthetist and the consultant surgeon spoke with their patients both before and after our procedures which I thought was both considerate but showed an interest in our wellbeing.
On discharge I was given clear information, both written and verbal, about what to expect over the next few weeks and can happily say that all seems to be doing well.
Thank you all vary much.
"Experience of day surgery Monday 24 th April"
About: St Albans City Hospital / General surgery St Albans City Hospital General surgery AL3 5PN
Posted via nhs.uk
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