This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Where actually IS the help, anyway?

Story from nhs.uk

"Where actually IS the help, anyway?"

This service is incredibly poor. Believe me, I've had bad experience with mental health services (2 year waiting list for a single appointment, anyone?) yet this place just fails to meet every criteria of the standard of 'care'. Not once have I felt have I been listened to or the main issues been addressed. To be told over and over again about other issues which do not need addressing at that said time instead of dealing with primary ones is a joke. Horribly underfunded, under cared for services which need revising for the county of Somerset as a whole.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from The Bridge 7 years ago
The Bridge

Submitted on 27/04/2017 at 13:06
Published on nhs.uk at 12:31

Good afternoon - thank you for your feedback. My name is Jenny and I am one of the Patient Advice and Liaison Service Officers. I am sorry to hear about your disappointment with the team at The Bridge. If you would like me to look into this for you, please contact me on pals@sompar.nhs.uk or via telephone on 01278 432022 and we can look into the concerns you have raised. Very best wishes.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k