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Don't think I could have asked for better experience

Posted By Lydragon

"Don't think I could have asked for better experience"

About: Queen Margaret Hospital / Day Surgery

(as the patient),

I was admitted for a couple of procedures recently.

The staff were amazing Jackie was brilliant

They answered my question and put my mind at ease

I wanted to say thank you to all the staff for everything they do

I don't think I could have asked for better experience

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Responses

Response from Esther Pow, Clinical Nurse Manager, Emergency Care Directorate, NHS Fife 7 years ago
Esther Pow
Clinical Nurse Manager, Emergency Care Directorate,
NHS Fife

Submitted on 26/04/2017 at 13:56
Published on Care Opinion at 14:31

picture of Esther Pow

Dear Lydragon

Thank you so much for your valuable feedback, it's been really appreciated that you have taken the time to let us know about your experience especially after a couple of visits to the Day Surgery Unit. The staff will be very pleased to hear they were able to put you at ease and I am reassured to hear that they have been knowledgeable and able to answer your questions. I will extend your thanks to Jackie and the team involved in your care and ensure they see the excellent feedback you have given. Just knowing that you couldn't have asked for better will encourage the staff to keep doing what they are doing.

I hope you are making a speedy recovery,

Best Wishes

Esther

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