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"Friendly and reassuring"

About: Bromley Healthcare / Contraception and reproductive health service

(as the patient),

I had been struggling to get an appointment with my GP regarding a coil check. I needed to have my 5 week check after having it fitted but also had some concerns. I was seen at Beckenham beacon contraception clinic by a lovely nurse called Ruth who was so friendly and reassuring! It turns out I was absolutely fine but she made sure I left feeling totally confident with my body and the choices that I had regarding contraception. She was very professional but also made me feel totally at ease like I had known her for years, So I didn't feel embarrassed or self conscious in any way. I'm so pleased I went to the walk in clinic rather than waiting any longer for a GP appointment as I was just making myself paranoid!

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Responses

Response from Julie Miller, Patient Experience Lead, Bromley Healthcare 6 years ago
Julie Miller
Patient Experience Lead,
Bromley Healthcare
Submitted on 02/05/2017 at 09:28
Published on Care Opinion at 11:13


Dear Ame12

Thank you so much for taking the time to feedback so positively regarding your experience at the Beckenham Beacon Contraception clinic.

I will ensure that Nurse Ruth is aware of your lovely comments and wish you all of the very best.


With Kind regards

Julie

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