"Disappointed"

I recently moved to the area and joined the practice hoping a large local medical centre would be the best option. However on my first appointment I found they don't have a doctor on staff who could remove the coil and when asked at reception they gave me the number to a clinic that has closed down! The introductory appointment was OK otherwise, though reviewing my medication with the new doctor was an uphill struggle. No questions were asked about why I was taking them which I'd expect from the type I take (antidepressants etc)

The waiting room feels like a cattle market and very unwelcoming.

As for the prescription which caused so much confusion to the staff who thought they had sent it to my old pharmacy causing a major panic attack on my part! and the attached pharmacy that smells of cigarette smoke who I have had to chase in order to get prescriptions sorted.

I am not impressed, they need to have a shake up in how things are organised, badly!