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Care Opinion

Worth their weight in gold

Posted By Tori

"Worth their weight in gold"

About: Scottish Ambulance Service / Emergency Ambulance University Hospital Monklands / Cardiology/Coronary Care Unit (Ward 18)

(as the patient),

Fainted twice husband said I was out for a while then I started taking pains in my heart so my husband phoned the paramedics they were brilliant put me at ease very quickly all the way to the hospital when in there I couldn't have been treated better from E and A until I went into the ward the nurses doctors couldn't have been better there worth there weight in gold thank you all very much you really helped a frightened woman. 👍

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Responses

Response from Martin Esposito, Consultant Paramedic - Major Trauma, Clinical Directorate, Scottish Ambulance Service 6 years ago
Martin Esposito
Consultant Paramedic - Major Trauma, Clinical Directorate,
Scottish Ambulance Service

Submitted on 25/04/2017 at 16:30
Published on Care Opinion at 16:33

picture of Martin Esposito

Dear Tori

Thank you so much for sharing your story. It must have been a very frightening experience for you and your husband. I was so glad to hear about how you were treated by everyone involved in your care. I do hope that you are recovering well.

Take care

Martin.

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Response from Morag McGhee, Deputy Chief Nurse, University Hospital Monklands, NHS Lanarkshire 6 years ago
Morag McGhee
Deputy Chief Nurse, University Hospital Monklands,
NHS Lanarkshire

Submitted on 25/04/2017 at 17:24
Published on Care Opinion on 26/04/2017 at 09:04

picture of Morag McGhee

Dear Tori

Thankyou very much for sharing your experience with us. It would have been very frightening for you, Iam delighted that the care your recieved from all staff was very good and that they made a frightening experience better for you. I hope you are recovering well

kind regards

Morag

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Update posted by Tori (the patient)

Im so pleased my appointment Is soon I know you's are busy and thank you's it's as its a bit of a worry whats wrong thank you.

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