This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"lovely service"

i visited the devizes treatment center on 13/3/2017 after waiting since december for an appointment to extract a tooth. I do not blame the devizes clinic for the very long wait. of 4 months. That is due to nhs funding. I cannot find a nhs dentist available and i am unemployed so i cannot afford private care.

When i finally did visit them they were courteous and efficient and very caring. I was very fearful of having a tooth extracted but they were reassuring and i admit i was very surprised at how easy the process was. i was given sedation upon request and that helped a lot. I also received a follow up call the next day to see how i was and asking me if i had any concerns.

thank you to all the staff.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Devizes NHS Treatment Centre 7 years ago
Devizes NHS Treatment Centre
Submitted on 25/04/2017 at 12:06
Published on nhs.uk at 12:33


Thank you very much for taking the time to post your feedback. It's good to hear that you were pleased with the courtesy, care and attention you received from all the staff on your recent visit but we are really sorry to hear that you experienced such an unusual delay.

Please be assured that we take all patient feedback very seriously and we would certainly like to investigate the concern you have raised. We would be very grateful if you could contact us with a few more details to help us look into this matter for you.

Please could you contact our Operations Manager Ann Brewin on 0117 906 1826 or alternatively email Ann.Brewin @careuk.com

Many thanks

Devizes NHS Treatment Centre

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k