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"Weeks stay on HACU in Jan 2017"

About: King's College Hospital (Denmark Hill)

Amazing team of staff who supported us and our young son all the way. Every single person we came into contact with went that extra mile. From doctors, nurses., kitchen staff and the numerous porters who took him for scans etc... Staff were flexible in meeting the needs of such a young patient, kept us all upbeat and positive and listened to what we had to ask. Despite being incredibly busy they treated him and us as individuals at all time and managed to get it right, with a balance of humour and caring concern. Ultimately we were transferred to 2 other fantastic paediatric wards at Kings, again thanks to the team recognising an adult environment wasn't right long term for our son. This is the NHS at its absolute best. Thank you everyone at Kings.

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Responses

Response from Jessica Bush, Head of Engagement and Patient Experience, King's College Hospital NHS Foundation Trust 7 years ago
Jessica Bush
Head of Engagement and Patient Experience,
King's College Hospital NHS Foundation Trust

Lead on Trust patient feedback and engagement with patients and the public

Submitted on 27/04/2017 at 01:16
Published on Care Opinion at 13:27


picture of Jessica Bush

Really wonderful to read about the care that your son received whilst in our care. Thank you so much for taking the time to share your experience and sincerely hope that your son is doing well. Thanks on behalf of the staff at King's.

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