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"A/E attendance for wrist injury"

About: Norfolk & Norwich University Hospital / Accident and emergency

I attended A/E on a Friday evening with a wrist injury and expected to wait a long time. Instead I was treated very quickly by a very kind and helpful team of doctors and nurses, who gave me prompt pain relief, an X-ray and back slab to to my arm. I was also given very clear instructions for further support.

I just want to say a big thank you to them for such prompt kind and caring treatment for a minor injury when they must see some very distressed people during their normal working day. Thank you.

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Responses

Response from Sarah Eastwood, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 6 years ago
Sarah Eastwood
PALS Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 27/04/2017 at 11:24
Published on Care Opinion at 13:38


Dear Patient

Thank you for your kind comments following your visit to the hospital. I am pleased to read that you were treated promptly and that staff were kind and caring. Thank you for taking the time to write and we will share this with the staff involved in your care. I hope you are recovering well.

With kind regards

Sarah Eastwood, PALS Manager

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