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"Great service and care - thank you!"

About: Princess Royal Hospital (Haywards Heath)

My mother has undergone Total Knee Replacement Surgery and our family is very grateful to the surgeon and their team, the reception and administrative staff, the nursing and physio team, the catering and ambulance teams.

We have been more than happy with the care, attention to detail, plus friendly and supportive attitude shown by everyone we have had contact with.

The professionalism, skill and expertise instilled confidence and trust and we are extremely satisfied with every aspect of the service we received.

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Responses

Response from Princess Royal Hospital 6 years ago
Princess Royal Hospital
Submitted on 13/06/2017 at 12:29
Published on nhs.uk at 13:32


Thank you very much for your kind comments regarding your experience, I have passed on your message to the team.

It really is encouraging for our staff when they receive thanks from patients and relatives for the care they have provided, and it is always very much appreciated.

Thank you again for taking the time to contact us.

Best wishes

Hannah Pacifico

Patient Experience Team

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