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"An unexpectedly positive experience..."

About: West Middlesex University Hospital / Accident and emergency

Had about as good an experience as one can have when attending A&E this morning. Was seen swiftly and the nurses and doctors were incredibly thorough. Despite the fact that I was not showing obvious symptoms they ran muliple tests on me to be certain and asked me to wait until they were certain that I was okay. The doctor in particular was very friendly and looked out for me. The nurses were kind and sensitive to the fact that I was very squeamish!

Literally the only negatives were that the water machine was broken and the air con was too cold in the accident and emergency section.

Thank you to all staff, I am very grateful for the swift and thorough treatment I received.

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Responses

Response from West Middlesex University Hospital 6 years ago
West Middlesex University Hospital
Submitted on 24/04/2017 at 16:24
Published on nhs.uk at 18:32


Thank you for your very positive feedback about our A&E service. We have passed your comments on to the team who will really appreciate hearing from you.

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