"The whole experience was excellent. ..."

About: Barlborough NHS Treatment Centre

What I liked

The whole experience was excellent. I had a knee replacement on Thursday and discharged two days later, pain-free and mobile.I'd done a lot of gym work on the bad leg before I went which I'm sure helped a lot.

It's such a happy place, where there seem to be two main priorities, infection control and patient comfort. Everybody from porter to senior consultants always seemed eager to be kind, pleasant and join in some friendly banter. The day of the operation was even a pleasant experience (honestly!!!).I wish I had enough space to thank everybody individually.

So if you need to have a knee or hip replaced, then I couldn't recommend this place more highly

What could be improved

Absolutely nothing

Anything else?

Just for general information, Orange mobile phones can't get a signal (not the hospital's fault because other networks are ok) and DAB radios don't work either. But at least we are allowed to take these things.

Plenty of free parking as well, which makes a pleasant change

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Responses

Response from

Thank you very much for your kind comments and I’m glad your experience was so positive. Many of our patients comment on the caring and friendly nature of our team who know all too well how daunting it can be for patients coming for a hip or knee operation.

Patients are very welcome to bring in mobile phones but there can be limited access in some areas of the building, as you discovered, which is purely down to the positioning of the phone masts in the area. However, each patient has a phone at their bedside that friends/relatives can get in touch directly through as well.

Best wishes

Kara Dudley

Barlborough NHS Treatment Centre

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