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Absolute Care at Day Surgery

Story from nhs.uk

"Absolute Care at Day Surgery"

About: Darlington Memorial Hospital / General surgery

Albeit an early start at 7am, arriving for an Inguinal hernia operation feeling anxious and somewhat apprehensive about what was ahead. I can honestly say that I was looked after well and supported through each stage of the Day. The staff were absolutely clear about each procedure and were thorough throughout. Although another busy day at the theatre, I felt I was given plenty of attention and cared for until my departure. Well done Darlington and thank you.

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Responses

Response from Darlington Memorial Hospital 7 years ago
Darlington Memorial Hospital

Submitted on 20/04/2017 at 14:04
Published on nhs.uk at 13:33

Dear Mr Sneddon

Thank you for providing feedback on your recent experience at Darlington Memorial Hospital and in particular the Day Surgery Unit.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Ward Manager to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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