"My visit to the Respiratory Lab at Wishaw General"

About: Wishaw General Hospital / Respiratory Medicine

(as the patient),

I visited Wishaw General for Respiratory tests recently. This was because I have had several months of Lung infection problems. The service and professional approach provided by the member of staff (Gary) should be commended. In particular, when I began to experience a difficulty mid way through the tests, it was the calm and supportive manner of this staff member that kept me on track, when all I wanted to do was flee! So, overall, the service provided was excellent. Well done.

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Responses

Response from Faith McCrea, Service Manager, Emergency & Medical Services, Wishaw General Hospital

picture of Faith McCrea

Dear Randolph

Thank you very much for getting in touch and for your comments in relation to the treatment you received whilst having to attend the Respiratory Laboratory here at Wishaw General Hospital. I am pleased to hear that you felt supported whilst undergoing your investigations.

It is always nice to get positive feedback and I will ensure this will be shared with the staff within the Laboratory, and in particularly with Gary whom you have mentioned.

Thank you once again and Best Wishes

Faith

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Update posted by Randolph (the patient)

Credit where it's due Faith! Our NHS is not getting enough of it and it is a small thing for someone like me to pass on a positive message.

All best

Randolph