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"I agree with Terry"

About: Frimley Park Hospital / Ophthalmology

After two traumatic experiences of this department in one week, and discussions with friends of mine who have been to it in the past, I get a very strong impression that standards have dropped in the past year or so due to very pleasant and kind doctors and nurses being overwhelmed with too much work and too many patients. I wouldn't say the same for receptionists, who with 1 or 2 honourable exceptions seemed they just did not want to know!

Still concerned re possible retinal detachment so will be going to optician tomorrow.

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Responses

Response from Frimley Park Hospital 7 years ago
Frimley Park Hospital
Submitted on 20/04/2017 at 12:27
Published on nhs.uk at 12:31


Thank you for taking the time to leave your feedback. I'm sorry that you are worried and have not had a good experience.

Please can you contact our Patient Advice and Liaison Team with more details on palsfrimleypark@fhft.nhs.uk

Many thanks

Claire Marshall

Head of Patient Experience

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