"I was referred to this hospital ..."

What I liked

I was referred to this hospital while on holiday via my GP. The communication between the 2 was very good.The care I received from all the staff was excellent and nothing was too much trouble for them.All my questions were answered in a way I understood.Understandably my family were concerned about my health but the staff made sure they were kept informed on my condition and treatment.All the staff acted professionally at all times.Thankfully I am now at home with my condition under control.

Story from NHS Choices

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Responses

Response from St Mary's Hospital

Thank you for your feedback. We want to make sure that our teams know when they have made a positive difference, so we will pass your appreciation on to those who were involved in your experience of care.

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