"I attended with chest pains and ..."

About: Good Hope Hospital

What I liked

I attended with chest pains and was rushed through reception by the admin staff only to wait an hour to be seen. When I was seen I have to say the nurse was superb; friendly, efficient, compassionate and understanding. The pains turned out to be kidney related which the consultant picked up quickly.

Excellent care once I was seen and an improvement on a similar experience 2 years ago.

What could be improved

Just the wait between getting there and being reassured it wasn't heart related.

Story from NHS Choices

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Responses

Response from Good Hope Hospital

Thank you.

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