"Excellent care and compassion in Raigmore"

My Grandmother was recently taken into Raigmore having taken very unwell. She was transported by the ambulance to A&E where she was then transferred later to High Dependency and then to another ward (I think 5C). At each step along the way, the healthcare professionals were brilliant. They kept us informed at all times and spoke very clearly and compassionately. The nursing care that my Grandmother received was exceptional. Not only were her needs met but also my (rather large) family were made to feel that nothing was too much bother. The teams in each of these departments were very friendly and approachable.

In Ward 5C where my Grandmother eventually received palliative care and sadly passed away, the nurses brought us blankets and pillows so we could sit with her through the night. They made us endless amounts of tea and offered each of us a shoulder to cry on. In her last days my Grandmother was afforded dignity and treated with the utmost respect, for this my family are very grateful to the brilliant nursing teams in Raigmore Hospital.