"'Treated with respect' ..."

About: Petersfield Hospital

What I liked

'Treated with respect' above means by most hospital staff

Anything else?

The person who took my x-ray was most unfriendly and cold and for no reason; she was like that from the outset. It's quite amazing how much venom can be put into the word, 'Sir'.

She didn't smile once and I don't think ever gave me eye contact.

She made the visit most unpleasant and I wish I had said something to her; people like this need to know the impact their behaviours have on others and should be held to account.

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Response from Petersfield Hospital

I am sorry that you had a less than satisfactory experience at Petersfield Hospital. Your comments have been passed on to the relevant person. If you would like to discuss your concerns further please contact the Patient Experience Officer on 01252 335165.

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