"not much!"

About: Westmorland General Hospital

What I liked

not much!

What could be improved

To say that they all work in care, I don’t think that any of the staff know that! The only people who had the slightest amount of respect for me were the cleaners and porters. All the nurses were rude and seemed like they couldn’t be bothered to be there. They were only there to get paid. Saying that though, there was one young student nurse and two aux nurses who were nice. That was it out of the 3 wards I was on.

Story from NHS Choices

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Responses

Response from Westmorland General Hospital

We would apologise to you for the experience you received. We have raised this, where possible, with the areas concerned, and if you have any further issues you would like us to investigate please contact our Customer Care Department on 01539 795497.

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