"From start to finish every member ..."
Posted by Anonymous
What I liked
From start to finish every member of staff were both respectful, attentive and informative; making sure that I was comfortable. My husband was made to feel welcome and treated respectfully even tho it was me undergoing surgery; he was plied with cups of tea too! The staff were both friendly and efficient. I was very nervous but was soon put at ease and was very relaxed by the time I went for the surgery. On my return, the trolly that I was brought back on was promptly scrubbed down and disinfected. The whole unit including the staff was spotless. Nothing was too much trouble. I was even escorted to my car after surgery by a nurse. I attended this unit as an NHS patient and couldn't have been treated any better if I had paid privately. I was made to feel that I was the only patient there. The level of service was excellent. Well done Tetbury! You hear so many negative stories of hospitals it gives me great pleasure to recommend Tetbury.
What could be improved